AGA owners naturally want to know as much about their range cooker, stove or refrigerator as possible. To save you having to contact your dedicated AGA shop for advice, you may be able to find the answers you're looking for among the most frequently asked questions below.
An AGA heat-storage cooker can do everything a conventional cooker can do, and better. Of course, at AGA we understand that you have to choose the cooker that best fulfils the demands of your family life. If you have a very busy kitchen and would like the added versatility of additional cooking space, you can choose a matching AGA Module to complement your AGA heat-storage cooker, either freestanding or possibly integrated.
To find out more visit your dedicated AGA shop.
Yes. The AGA heat-storage cooker radiates a gentle warmth that dries your clothes beautifully, reducing your reliance on a tumble dryer. To do this, use an airer or clothes horse - be careful never to drape clothes or sheets over the ventilation holes on the burner door.
Another job the AGA cooker makes light work of is ironing items such as folded pillow slips or t-shirts, simply place on the simmering plate cover over night to be 'AGA ironed'.
If you want to learn about the other domestic chores an AGA heat-storage cooker can help you with, visit your dedicated AGA shop.
Each AGA heat-storage cooker is made in Shropshire, England from 70% reclaimed iron, including old cast-iron cookers, drain covers, old machinery, door fittings etc and, in turn each old AGA is 90% recyclable, meaning you'll never find one on a landfill site.
Most new AGA cookers are now programmable, meaning they work hard when you want them to and slumber when you don't. The AGA Intelligent Management System (AIMS) is a programmable device that powers down your AGA cooker when you are not using it, ensuring it uses energy responsibly. It comes as standard with the 13-amp electric models and is an optional extra with most gas fuelled AGA cookers
As an existing AGA owner why not find out more about retro fitting AIMS* to your AGA and reducing the amount of energy your AGA uses?
2. Someone from our friendly customer relations team will contact you and arrange an appointment to visit your home.
3. Home Visit from an Expert AGA Surveyor - an AGA expert will talk to you about your requirements and discuss our Reinvent, Restore, Renew options.
*Oil models need to be converted to electric to have AIMS fitted.
We're also dedicated to developing more efficient energy sources. This includes programs using micro-generated electricity such as wind, solar power and heat pumps. To find out more about our green credentials, visit AGA and the environment.
The constant warmth of an AGA heat-storage cooker actually
makes cleaning much easier. This is because heat is always steadily
radiating, carbonising any cooking spills and splashes in the
process. That means the hot ovens and hotplates practically clean
themselves and only need an occasional brush out.
A daily wipe with a damp cloth should be enough to maintain the shine of your vitreous enamel surfaces. If spills are left, they bake on and are more difficult to remove. In this case, use a recommended AGA cleaning product to easily remove the stain. Cleaning products are available at the AGA Cookshop as well as at your dedicated AGA shop.
We recommend that you don't try and move your AGA heat-storage cooker. They're extremely heavy to shift without being dismantled and by doing so you could actually damage the internal components of the range cooker. Not only that, each AGA heat-storage cooker is specially sited within your kitchen with its flue and fuel lines connected, so simply moving it isn't really an option. However, if you do need to move your AGA cooker, please visit your dedicated AGA shop and they will talk you through the process.
It's worth remembering that if you are planning to sell your home, having an AGA cooker in your kitchen may increase the value of your house so it often works out better to leave your old AGA cooker behind and buy a new one when you move.
2-oven and 4-oven gas and oil AGA cookers can provide domestic hot water (not central heating). Under certain conditions regardless of how much cooking is carried out, they provide a way of producing domestic hot water, spread over a 24 hour period.
Please also talk to your dedicated AGA shop for further information on:
Fuel conversions are possible, depending on which model of AGA cooker you own. However, because major internal components vary from model to model, changing your fuel source usually involves some rebuilding. For this reason, it may be better to look at our trade in options found in Reinvent, Restore, Renew.
Turn off the Gas supply immediately at the meter control valve, or emergency control valve.
Extinguish all sources of ignition; for example, cigarettes. Do not operate electrical light or power switches (on or off). Ventilate the building by opening doors and windows. Ensure access can be made to premises. Call TRANSCO on 0800 111999.
The AGA must not be used with the boiler disconnected. The boiler will need removing by a qualified AGA technician and adjustment modifications made to the appliance.
AIMS allows the AGA to reduce its temperature to a pre-set level between normal cooking events.
This can be either 'low' or 'slumber'
You can choose whether the AGA is operating on 'manuel' i.e. at normal operating temperature or following AIMS Programs, or turned off and allowed to go cold.
Every AGA is individual with slightly different characteristics. When the AGA is commissioned the engineer sets the temperature control knob to the approximate position to achieve the correct oven temperatures. You will need to slightly adjust this control knob up or down to achieve the final correct temperature. These adjustments could take about 48hrs before you achieve the correct temperature. The cooker can then be changed over to AIMS.
AIMS has to learn how long it will take to reach the normal temperature that you have preset.
When AIMS is brought into operation for the first time, it might be late arriving for the normal event. On the second day it will compensate for this and may arrive slightly early. By the third day it will have learned the optimum time and remember it for the future.
Only during the initial 48 hour learning period to ensure the temperature reaches into the black band on the handset, and then you do not need to move the control knob again. Subsequently changing the knob may require AIMS to relearn.
Yes, all cooking zones are affected, ovens and hotplates.
Yes, the AGA PCB will hold the latest programmed time, or you can simply switch to 'manual' mode to operate the AGA on normal temperature. If a replacement handset is needed, please telephone 0845 199 0045.
No, they only communicate every 15 minutes and only when in range. So, if the handset is brought out of a cupboard it may not communicate immediately and may need some catch up time. This can be actioned immediately by pressing the back button.
No it isn't and you will have to reset the time in spring and autumn to the correct time. Likewise the handset will need to be re-programmed for a leap year.
No, because the appliance is so well insulated the cooker retains its heat for long periods even when the gas or electric is switched off. We recommend a gap of at least 6 hours between normal events for the appliance to drop in temperature. For example, between morning and evening events it's unlikely that the AGA will fall as low as the 'slumber' temperature, and therefore its advisable to select the 'low' setting between these events.
No, the AIMS unit does that for you; only enter the time that normal temperature is required.
Power cuts for less than 15 minutes should have no effect. Programs are safely stored in the AIMS unit inside the AGA and in the handset. Sometimes it will be necessary to press the 'I' button to handshake or even to carry out a full re-establishment. Remember that the cooker needs electricity to operate, therefore if the power has been off for long periods, then this will affect the warming up time and the AGA may not be ready for the next normal event.
Press and hold down the oven vent fan button located inside the AGA until the blue neon vent fan indicator flashes, and then release the button. Immediately after the neon starts to flash press and hold the + and - buttons together on the handset until the blue neon goes out completely. (The handset display will briefly say connect) then release the buttons. If the neon does not extinguish completely, but continues to flash with a faint output, then repeat the above procedure. When connection has been made, the screen will display the language options, use the + and - buttons to scroll through the options to the desired language, then press the 'I' button to confirm selection. If the language settings have to be changed the whole procedure will need to be repeated.
Switch the control knob on the AIMS unit inside the AGA back and forth between manual and AIMS setting until the blue neon flashes. Immediately after the neon starts to flash press and hold the + and - buttons together on the handset until the blue neon goes out completely. (The handset display will briefly say Serial Number) then release the buttons. If the neon does not extinguish completely, but continues to flash with a faint output, then repeat the above procedure. When connection has been made, the screen will display the language options, use the + and - buttons to scroll through the options to the desired language, then press the 'I' button to confirm selection. If the language settings have to be changed the whole procedure will need to be repeated.
The AIMS unit has an initial inbuilt memory by which it assumes that it will take 3 ½ hours to achieve normal temperature. Therefore, if you set the normal period to commence at 6.00pm the appliance will start to warm up at 2.30pm. On the very first occasion the appliance is used it will probably arrive late maybe by as much as 45 minutes. AIMS therefore remembers this, so the following day it will start earlier i.e. 3 ½ hrs plus 45 minutes plus 15 minutes just in case. If on this occasion the arrival is early or late, usually just a few minutes, further changes will be made to the memory for the next event. Consequently it could take up the 3 cycles to learn. AIMS then uses this formula for any other days where this same daily routine has been programmed. The AIMS unit will use the same process of calculating the warm up times if different programs are used on different days. So it could take a number of days before the appliance completely learns the entire program settings.
This will result in the 'normal' target temperature not being reached at the programmed time, the AIMS unit would then recalculate the warm-up start time thereby bringing the cooker up to temperature early on the next 'normal' event. It will take about 3 cycles before the program would adjust to the correct temperature. Therefore, constantly changing programs or moving the temperature settings or cooking outside the 'normal' events will adversely affect the AIMS memory, with the AIMS unit having to reset and compensate for these changes which will take a number of days.
Use the 'low' setting; however, if the gap between the two events is less than 6 hours then it is best not to choose this setting. The AGA is so well insulated that it takes many hours for its stored heat to reduce; therefore it would probably never actually reach the 'low' setting and certainly not the 'slumber'.
No problem, but it will take longer to learn each of the routines, so be patient. Try and avoid regularly changing the programs. As each day will be different the AIMS unit has to initially learn each of the different programs, which could take a number of days.
Due to the efficiency of the insulation you may not feel any perceptible change in the warmth being given off for several hours
Providing you have told AIMS the correct time for the normal event, a glance at the heat indicator on the hand-set should show that the correct amount of stored heat is present. When you start to cook the indicator will show a drop in stored heat. This is normal and does not reflect the actual cooking temperature. However, it's advisable to have the cooker up to temperature 1 hour before you actually need to use appliance, this is to ensure the cooker has sufficient thermal store.
If you are not going to use the AGA cooker for several days or during a holiday period.
If the AGA is on 'low' mode that is between normal settings, you can do one of two things. Press the thermometer button on the handset to bring up the boost function. This will override the current AIMS program and bring the cooker up to normal temperature. To remove the 'boost' function simply press the thermometer button again. Alternatively you can turn the control on the base unit to 'Manual' - but remember to turn it back to the AIMS program afterwards.
Be aware that the AGA may take a number of hours to reach normal temperature depending upon the state of the program.
The AIMS program is intended to save energy when the appliance is not in use and the principle of cooking on an AGA is based on the thermal mass of stored heat. If you are cooking a large meal it's advisable to change over to 'manual' the day before this large cook commences to ensure that there is sufficient thermal mass and no drop off in cooking performance.
Every AGA is individual and therefore they can take slightly different times to heat up.
The battery life is shown on the handset - 3 dark pips indicate a full battery. Battery life depends on usage.
If the batteries run out do not worry, the memory settings for the cooker are contained in the base unit, just put in new 4 x AAA batteries and the handset will soon show the correct settings.
No, but the original heat indicator might still be fitted to the front of the AGA and being giving conflicting temperature with the handset display.
Always go by the handset as this is the more accurate reading of stored heat.
The guidance still remains but you will notice some changes in the characteristics of the individual cooking zones.
Refer to the heat indicator on the handset rather than the indicator on the cooker (if still fitted).
It may be possible for your Oil fired AGA to be changed to run from a 13amp electrical supply. Please telephone 0870 7895107.
AGA recommends the use of Class C2 Kerosene. However, suitability of oil should always be discussed with the fuel supplier. A number of oil suppliers do recommend additives for vaporising appliances. AGA only recommends Total Glomax which should only be used once the tank has been cleaned and flushed prior to its use
No, AGA does not approve this type of conversion.